The transition to recovery post Circuit Breaker will not be smooth sailing. Increasing pressures of “anytime, anywhere” service, omni-channel offerings, digitalisation, change in consumer behaviour and sustainability are making it even harder to engage and retain consumers beyond the pandemic. Does the focus on “essential” products redefine customer’s behaviour? OR do we expect the opposite? Thanks to our excellent panellists consisting of top retail industry leaders and academicians their insights and strategies on what the future holds for the retail sector and how retailers can tackle and adapt to challenges:
• Mr Frederic Gomer, Managing Partner, B2G Consulting
• Mr Nils Swolkien, Managing Director, Decathlon Singapore
• Dr Wolfgang Baier, Group CEO, Luxasia Pte Ltd
• Mr Anders Peter Sauerberg, Group CEO & Co-Founder, Norbreeze Group
• Moderator: Prof. Cedomir Nestorovic, ESSEC Business School
Watch the webinar to understand how retail recovery looks like from the eyes of our panellists, as Asia is under scrutiny by the rest of the world to learn from, and how the recovery may not be what we expect, in the face of perturbed demand. We also covered how the recovery may not be what we expected, considering how consumer purchasing power is impacted by the ongoing economic situation and travel constraints.
Heartfelt thanks to our partners, B2G Consulting, ESSEC Business School and French Chamber of Commerce Singapore for co-organising this panel discussion.
Contact Person: Anwar Roslan