Managed by Singapore Retailers Association and supported by SPRING Singapore, the EXSA (Retail) Award is a national award that acknowledges individuals who have demonstrated outstanding customer service. Your organisation may nominate both front line and back office employees for any of the 3 categories - Silver, Gold and Star Award. The nomination may be made across two different levels, namely Managerial/Supervisory/Executive or Non-Managerial/Non-Supervisory/Non-Executive.

We are pleased to share that SRA has received over 4,200 Excellent Service Award (EXSA) nominations from 125 companies with 17 first time participating companies. 

A total of 182 EXSA workshops will be conducted from 16 Jul to 21 Sep 2018.

Workshop attendees will be trained in the area of service excellence and productivity, meeting and exceeding customer's expectations, teamwork, etc. They will also have the opportunity to meet with peers from other companies and exchange notes on service delivery standards in their own organisations and share challenges on meeting customers expectations these days. 

For enquiries or more details, please do not hesitate to contact Ms Elise Lee at or 6360 0182.


Organiser:  Singapore Retailers Association

Contact Person:  Elise Lee

Tel:  63600182




Posted Date:  22 Mar 2018